Who operates PlanHUB

PlanHUB is a business platform for planning and managing retail media, used by employees of retailers and brands. It is operated by Shopper Marketing International Ltd. Everything PlanHUB runs lives under the domain planhub.live, on the hostnames below.

Official hostnames

Sign-in to PlanHUB only ever happens at platform.planhub.live. The Demo Library at demo.planhub.live asks for an email address so it can send you a viewing link, and never for a password. If a page claiming to be PlanHUB appears on any other address, do not enter anything and tell us.

Hostname	Type	What it is
planhub.live	Website	The PlanHUB website. It never asks you to sign in.
platform.planhub.live	Application	The PlanHUB application. This is the only hostname where you sign in to PlanHUB.
api.planhub.live	API	The authentication service behind the application. You may see it briefly during sign-in; it never shows a page of its own.
vector.planhub.live	API	The public API for partners and integrations. It is used by software, not opened in a browser.
demo.planhub.live	Demo Library	The PlanHUB Demo Library. It asks for an email address and sends a viewing link; it never asks for a password.

Emails from PlanHUB

Emails from PlanHUB are sent from addresses ending in @planhub.live and only ever link to the hostnames above. Sign-in links and demo viewing links expire; we never ask you to reply with a password.

Reporting a security concern

Email [email protected]. The same address is published in /.well-known/security.txt on every PlanHUB hostname. If you work in security and your systems have classified a PlanHUB hostname as unsafe, this address reaches the people who can supply evidence of ownership, including DNS verification on request.